Base/Base+ ​Preventive Maintenance Guide

Published June 2nd, 2025 by Randy French

  Base/Base Plus (Base+) Preventive MaintenanceGuide   Fig 1. FleetPulse Base/+ Gateway Introduction Welcome to the FleetPulse Base/+ Preventive Maintenance Checklist for FleetPulse-enabled trailers. Use this guide any time you are performing a PM or troubleshooting the wired FleetPulse Base/+ system. A Base/+ system can be identified by the presenc

FleetPulse Base/Base+ Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulse Base Telematics Gateway Troubleshooting Guide  Backup Battery Notice The Base device backup battery is a 7V unit designed to last approximately 7 days (fully charged) before dropping below the minimum threshold required for reporting.  The backup battery must remain above 6V for the device to report location once every 24 hours when the t

FleetPulse Pro Preventive Maintenance Guide

Published October 28th, 2025 by Randy French

  FleetPulse Pro Preventive Maintenance Guide Fig.1 FleetPulse Pro Gateway  Introduction Welcome to the FleetPulse Pro Preventative Maintenance Checklist for FleetPulse-enabled trailers. Use this guide any time you are performing a PM or troubleshooting the wired FleetPulse Pro system. A Pro system can be identified by the presence of the FleetPulse

CargoView Troubleshooting Guide

Published August 26th, 2025 by Randy French

FleetPulse CargoView Telematics Gateway     Troubleshooting Guide  Does the CargoView/XT31 turn on when the trailer door is opened? Verify that the antenna is securely attached and mounted on the side of the trailer.   Verify that the solar panel harness is not damaged.   Verify that the cable in CON 1 is tightly secured. Ensure dots are aligned and

How to add a user to your account

Published June 2nd, 2025 by Randy French

How to add a user to your account Requirement To perform this function, you must be the assigned administrator of your account.   Navigate to the FleetPulse Dashboard on a web browser and sign in with your credentials. Select the "User Management"  tab     Select "Create User"      Enter the user email address and select their applicable role      

FleetPulse Pro Telematics Product Manual

Published June 2nd, 2025 by Randy French

      FleetPulse Pro Manual       August 2025    1. Introduction     FleetPulse Pro is a feature-rich, hardwired solution providing a steady stream of insights from mile one.   The FleetPulse Pro system puts all that is necessary to make swift, data-informed solutions at your fingertips, saving time, cost and a significant reduction in delayed respo

FleetPulseGO: Track Warranty and Parts

Published November 20th, 2025 by Randy French

  Part Description FleetPulse P/N Supplier P/N Warranty Time Frame FleetPulseGO Track FP00053202 XT5363A31100202L 12 Months FleetPulse Warranty Disclaimer Warranty Disclaimer Used Parts Return Policy Used parts must be returned within 3 Warranty Disclaimer Used Parts Return Policy Used parts must be returned within 30 days from the date FleetPulse o

API Overview

Published June 2nd, 2025 by Randy French

FleetPulse API Overview Our API is set up to deliver current trailer data. Customer Data - High-Level Details on Your Organization Short and Long Name Vehicle Identification Data - Details on Vehicle(s) Registered with FleetPulse Trailer VIN, Trailer Type (Dry, Flat, Reefer) Vehicle Component Data - Latest Sensor Readings, Single Vehicle VIN, Unit I

FleetPulse Solar Preventative Maintenance Guide

Published August 19th, 2025 by Randy French

FleetPulse Solar Telematics Gateway PMI Guide       Verify Data Reporting  Access the FleetPulse platform via my.fleetpulse.com or the mobile app. Contact support@fleetpulse.com if you do not have a login.   Confirm device serial number and trailer VIN match. Verify data is reporting and sensor activity is correct. Example of FleetPulse Solar report

How to Unpair a FleetPulse Device

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account. FleetPulse Device Unpairing Guide   Step 1: Log in to the FleetPulse Mobile App.       Step 2: Select the three horizontal bars located in the top left corner to view the menu.       Step 3: Select “My Fleet”     Step 4: Search by VIN or Unit ID or

FleetPulse Warranty Disclaimer

Published June 2nd, 2025 by Randy French

Warranty Disclaimer Used Parts Return Policy Used parts must be returned within 30 days from the date FleetPulse or the manufacturer ships the replacement part. If the used part is not returned within this timeframe, the requesting company will be invoiced for the cost of the new part, including shipping and handling. Shipping Costs Customers are re

How to update your Trailer's ID from Map View

Published November 11th, 2025 by Randy French

Update Trailer ID from Map View Follow the steps below to update the Trailer ID from the Map View of your FleetPulse Dashboard.    Log in to your FleetPulse Dashboard Select “Map View” Search for the Trailer to update Select the Trailer Select the pencil icon next to “Trailer ID” Input the new Trailer ID Select "Update" Your browser does not support

Trailer Battery Replacement Guide

Published June 2nd, 2025 by Randy French

Battery Replacement 🔋 Battery Replacement Guide Locate the battery box under the trailer, next to the landing gear Disconnect the Battery Jumper Harness from the Battery Fuse Harness along the crossmember in the landing gear What bracket style is the battery box? Current Style Battery Box Loosen and remove the nuts and bolts on each side of the batt

How to Pair a FleetPulseGO: Track

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account.    Log into the FleetPulse mobile app.           Select Track Review Installation Tips & Proceed Scan / Enter Trailer VIN & Proceed     Scan / Enter the device Serial # & Proceed   After successfully pairing, push and hold the button for

Troubleshooting the Tire Inflation System (TIS)

Published November 18th, 2025 by Randy French

  How to test the TIS A quick method to test is pull the TIS lamp and connect the leads from trailer.  If the FleetPulse mobile app is reporting correct data then the lamp resistance is too high.  Check circuit for breaks, corrosion, or modifications.    NOTE: Supply Trailer with power during TIS tests All tests should have 13V applied to the traile

FleetPulseGO CargoView Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulseGO: CargoView Troubleshooting Guide FleetPulseGO: CargoView Telematics Gateway     Troubleshooting Guide  Does the XT FleetPulse CargoView Telematics Gateway     Troubleshooting Guide  Does the CargoView/XT31 turn on when the trailer door is opened? Verify that the antenna is securely attached and mounted on the side of the trailer.   Veri

FleetPulseGO Track Product Manual

Published June 2nd, 2025 by Randy French

        FleetPulse    Track   Manual       AUGUST 2025     1. Introduction  FleetPulse Track is a low-cost, ultra-compact asset tracker for fleet visibility and asset recovery insights. Track requires no maintenance or hardwiring, withstands extreme temperatures, and features up to seven years of battery life—without replacements. Combined with its

How to Pair a FleetPulsePRO/Base/Base+

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account.      Log into the FleetPulse mobile app.   Select PRO/BASE/BASE+   Review Installation Tips & Proceed   Scan / Enter Trailer VIN & Proceed     Scan / Enter the device Serial # & Proceed   After successfully pairing, connect the trailer t

FleetPulse Glossary

Published May 20th, 2025 by Randy French

Tracking Dashboard Total Trailers The total number of trailers currently visible in the fleet, including active, inactive, and not-reporting units. Critical Trailers Trailers with severe issues that require immediate attention—typically related to telematics failures, safety faults, or urgent maintenance alerts. Warning Trailers Trailers with modera

How can I contact FleetPulse?

Published May 21st, 2025 by Randy French

  Support Email: support@fleetpulse.com Assistance with technical issues and troubleshooting Reporting bugs, errors, or platform navigation problems Help with account setup, configuration, and system onboarding Customer Success Email: success@fleetpulse.com Guidance on best practices and strategies to maximize value Sharing success stories, testimon

FleetPulseGO Solar Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulseGO: Solar Troubleshooting FleetPulseGO: Solar Telematics Gateway        Troubleshooting Guide     Verify th FleetPulse Solar Telematics Gateway        Troubleshooting Guide     Verify the installation location of the FleetPulse: Solar device. The recommended installation location is on the roof of the trailer.        Inspect the device for

FleetPulse CargoView Product Manual & Installation Guide

Published June 2nd, 2025 by Randy French

      FleetPulse   CargoView   Manual     January 2026       1. Introduction   FleetPulse CargoView is a modular telematics and cargo monitoring solution. Featuring an integrated camera and FleetPulse platform, it enhances cargo visibility, movement, and provides accurate load status and capacity information in any lighting condition. The standard w

FleetPulse Pro Charging System Inspection & Replacement Guide

Published June 2nd, 2025 by Randy French

FleetPulse Pro Troubleshooting Guide

Published June 2nd, 2025 by Randy French

  FleetPulse: PRO Telematics Gateway Troubleshooting Guide   Backup Battery Notice The Base device backup battery is a 7V unit designed to last approximately 7 days (fully charged) before dropping below the minimum threshold required for reporting.  The backup battery must remain above 6V for the device to report location once every 24 hours when th

FleetPulse Track Troubleshooting

Published August 20th, 2025 by Randy French

FleetPulse Track Telematics Gateway  Press and hold the button until the green LED stops rapidly flashing.   Important Note If the button is not held long enough, the LED may flash green, then white or purple, and the activation will not complete.     The device will then begin connecting to GPS and Cellular networks.   Watch the LED sequence to con

FleetPulse Solar Troubleshooting Guide

Published August 20th, 2025 by Randy French

FleetPulse Solar Telematics Gateway        Troubleshooting Guide     Verify the installation location of the FleetPulse: Solar device. The recommended installation location is on the roof of the trailer.        Inspect the device for cracks or other damage.    Verify that the solar panel of the device is clean and intact.  Reset the device and check

FleetPulse: PRO Warranty and Parts

Published November 20th, 2025 by Randy French

  Part Description FleetPulse Part Number Warranty Time Frame PRO Telematics Gateway (Wabco Compatible) 41300637 12 Months PRO Telematics Gateway (Bendix Compatible) 41300644 12 months  PRO Nose Box and Guardian Light Sensor Harness Module (Dry van or Reefer) 41321260 12 Months PRO Battery Mount Cradle 40105399 12 Months PRO Battery Mount Retainer 4

How to create a group

Published June 2nd, 2025 by Randy French

How to create a group   Requirement To perform this function, you must be the assigned administrator of your account.   Navigate to the FleetPulse Dashboard on a web browser and sign in with your credentials. Select Settings   and s elect Group Management     Select "Create new"      Enter the group name and select  Save        

FleetPulse Pro Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulse Pro Telematics Gateway Troubleshooting Guide  Approach the front of the vehicle where the FleetPulse telematics gateway is mounted. Visually inspect the gateway device, connector, and wiring for any signs of damage or wear. Verify all components are properly connected and secure. Ensure the connector’s blue collar is in the locked positio

How to manage a user's assigned role

Published June 2nd, 2025 by Randy French

  How to manage a user’s assigned role   Requirement To perform this function, you must be the administrator of your account.      Log in to your FleetPulse account at: https://my.fleetpulse.com/profile    Select Settings and select the "User Management"   tab     In the search box, type the email address of the user to edit      NOTE: The user must

How to Pair a FleetPulseGO: Solar

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account.    Log into the FleetPulse mobile app             Select GO Solar    Review Installation Tips & Proceed    Scan / Enter Trailer VIN & Proceed     Scan / Enter the device IMEI # & Proceed   After successfully pairing, Push and hold the bu

FleetPulse: Legacy Base Warranty and Parts

Published November 20th, 2025 by Randy French

  Part Description FleetPulse P/N Supplier P/N Warranty Time Frame PRO Telematics Gateway (Wabco Compatible) 41300637 10X91996-009 12 Months FleetPulse Telematics Base+ Gateway T-Harness Flatbed 41321278 01-6648-Y5 12 Months FleetPulse Telematics Base+ Gateway T-Harness Dry Van or Reefer 41321269 01-6648-E4 12 Months FleetPulse Telematics Base+ Gate

FleetPulseGO: Solar Warranty and Parts

Published November 20th, 2025 by Randy French

  Part Description FleetPulse P/N Supplier P/N Warranty Time Frame FleetPulseGO Solar Telematics Gateway 42003879 XT4964D31102572L 12 Months FleetPulseGO Solar Large Cradle 42003523 MCH-4900-1 12 Months FleetPulseGO Solar Small Cradle 42003524 MCH-4900-2 12 Months FleetPulse Warranty Disclaimer Warranty Disclaimer Used Parts Return Policy Used parts

How to Pair a FleetPulseGO: CargoView

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account.      Log into the FleetPulse mobile app  Select CargoView    Review Installation Tips & Proceed  Scan / Enter Trailer VIN & Proceed Scan / Enter the device Serial # & Proceed   After successfully pairing, push the wake button to activate

FleetPulseGO: CargoView Warranty and Parts

Published November 20th, 2025 by Randy French

  Part Description FleetPulse P/N Supplier P/N Warranty Time Frame FleetPulseGO CargoView Telematics Gateway 41321405 XT3182D31000DE2L 12 Months FleetPulseGO CargoView Wireless Door Sensor 41321406 XT1040S601001D01 12 Months FleetPulseGO CargoView Antenna 41321407 ANT-0082 12 Months FleetPulseGO CargoView Power and Data Harness 41321408 CBL-0146 12

FleetPulse Solar Product Manual

Published June 2nd, 2025 by Randy French

      FleetPulse Solar   Manual       1. Introduction   The FleetPulse Solar Telematics Gateway is a solar energy harvesting cellular and GPS tracking device. It provides location updates every 10 minutes while in motion and every 12 hours when stationary.   The Solar large trailer cradle is designed to be mounted on top of the trailer and has a ram

FleetPulse Track Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulseGO: Track Gateway Troubleshooting FleetPulseGO: Track Telematics Gateway  Press and hold the button until the green FleetPulse Track Telematics Gateway  Press and hold the button until the green LED stops rapidly flashing.   Important Note If the button is not held long enough, the LED may flash green, then white or purple, and the activat