FleetPulse Help

FleetPulsePRO Telematics Device Manual

Published June 2nd, 2025 by Randy French

FleetPulsePRO Manual August 2025 1. Introduction FleetPulsePRO is a feature-rich, hardwired solution providing a steady stream of insights from mile one. The FleetPulsePRO system puts all that is necessary to make swift, data-informed solutions at your fingertips, saving time, cost and a significant reduction in delayed respon

FleetPulseGO Solar PMI Guide

Published August 19th, 2025 by Randy French

FleetPulseGO Solar Telematics Gateway Verify Data Reporting Access the FleetPulse platform via my.fleetpulse.com or the mobile app. Contact support@fleetpulse.com if you do not have a login. Confirm device serial number and trailer VIN match. Verify data is reporting and sensor activity is correct. Example of FleetPulseGO Solar reporting:

FleetPulseGO Track Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulseGO: Track Gateway Troubleshooting FleetPulseGO: Track Telematics Gateway Press and hold the button until the green FleetPulseGO: Track Telematics Gateway Press and hold the button until the green LED stops rapidly flashing. Important Note If the button is not held long enough, the LED may flash green, then white or purple, and the acti

FleetPulseGO: Solar Troubleshooting

Published August 20th, 2025 by Randy French

FleetPulseGO: Solar Telematics Gateway Troubleshooting Guide Verify the installation location of the FleetPulseGO: Solar device. The recommended installation location is on the roof of the trailer.    Inspect the device for cracks or other damage.  Verify that the solar panel of the device is clean and intact.  Reset the device and

How to add a user to your account

Published June 2nd, 2025 by Randy French

Prerequisite: To perform this function, you must be the admin of the customer account. This cannot be done via the mobile application.

FleetPulseGO Solar Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulseGO: Solar Troubleshooting FleetPulseGO: Solar Telematics Gateway Troubleshooting Guide Verify th FleetPulseGO: Solar Telematics Gateway Troubleshooting Guide Verify the installation location of the FleetPulseGO: Solar device. The recommended installation location is on the roof of the trailer.    Inspect the devic

FleetPulseGO: CargoView Product Manual & Installation Guide

Published June 2nd, 2025 by Randy French

FleetPulseGO: CargoView Manual August 2025 1. Introduction FleetPulseGO CargoView is a self-contained, modular telematics and cargo monitoring solution. Featuring two cameras and an ultrasonic sensor, it enhances cargo visibility and provides accurate load status and capacity information in any lighting condition. The standard

FleetPulseGO Solar Product Manual

Published June 2nd, 2025 by Randy French

FleetPulseGO Solar Manual 1. Introduction The FleetPulseGO Solar Telematics Gateway is a solar energy harvesting cellular and GPS tracking device. It provides location updates every 10 minutes while in motion and every 12 hours when stationary. The GO Solar large trailer cradle is designed to be mounted on top of the trailer and

How to Pair a FleetPulsePRO/Base/Base+

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account. Log into the FleetPulse mobile app.  Select PRO/BASE/BASE+ Review Installation Tips & Proceed Scan / Enter Trailer VIN & Proceed Scan / Enter the device Serial # & Proceed After successfully pairing, connect the trailer t

How to Unpair a FleetPulse Device

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account. FleetPulse Device Unpairing Guide Log in to the FleetPulse Mobile App. Select the three horizontal bars located in the top left corner to view the menu. Select “My Fleet” Search by VIN or Unit ID or Scan the VIN plate of the Traile

FleetPulseGO CargoView Troubleshooting Guide

Published June 2nd, 2025 by Randy French

FleetPulseGO: CargoView Troubleshooting Guide FleetPulseGO: CargoView Telematics Gateway  Troubleshooting Guide Does the XT FleetPulseGO: CargoView Telematics Gateway  Troubleshooting Guide Does the XT31 turn on when the trailer door is opened? Verify that the antenna is attached and mounted on the side of the trailer. Verify that the sola

How to create a group

Published June 2nd, 2025 by Randy French

Pre-requisite: To perform this function, you must be the admin of the customer account. This cannot be done via the mobile application.

How to Pair a FleetPulseGO: CargoView

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account. Log into the FleetPulse mobile app  Select CargoView Review Installation Tips & Proceed Scan / Enter Trailer VIN & Proceed Scan / Enter the device Serial # & Proceed After successfully pairing, push the wake button to activate

How to Pair a FleetPulseGO: Solar

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account. Log into the FleetPulse mobile app      Select GO Solar Review Installation Tips & Proceed Scan / Enter Trailer VIN & Proceed Scan / Enter the device IMEI # & Proceed After successfully pairing, Push and hold the bu

FleetPulseGO Track Product Manual

Published June 2nd, 2025 by Randy French

FleetPulseGO Track Manual AUGUST 2025 1. Introduction FleetPulseGO Track is a low-cost, ultra-compact asset tracker for fleet visibility and asset recovery insights. Track requires no maintenance or hardwiring, withstands extreme temperatures, and features up to seven years of battery life—without replacements. Combined with

How to Pair a FleetPulseGO: Track

Published June 4th, 2025 by Randy French

Prerequisite: To perform this function, you must be assigned as an Installer of the customer account. Log into the FleetPulse mobile app.       Select Track Review Installation Tips & Proceed Scan / Enter Trailer VIN & Proceed Scan / Enter the device Serial # & Proceed After successfully pairing, push and hold the button for

How to manage a user's assigned role

Published June 2nd, 2025 by Randy French

Pre-requisite: To perform this function, you must be the admin of the customer account. This cannot be done via the mobile application.

FleetPulseGO: CargoView Troubleshooting Guide

Published August 26th, 2025 by Randy French

FleetPulseGO: CargoView Telematics Gateway  Troubleshooting Guide Does the XT31 turn on when the trailer door is opened? Verify that the antenna is attached and mounted on the side of the trailer. Verify that the solar panel harness is not damaged. Verify that the cable in CON 1 is tightly secured. Ensure dots are aligned and perform a pull