FleetPulseGO CargoView Troubleshooting Guide
Written by Randy French
Updated at August 26th, 2025
Table of Contents
FleetPulseGO: CargoView Troubleshooting Guide
FleetPulseGO: CargoView Telematics Gateway
Troubleshooting Guide
- Does the XT31 turn on when the trailer door is opened?
- Verify that the antenna is attached and mounted on the side of the trailer.
- Verify that the solar panel harness is not damaged.
- Verify that the cable in CON 1 is tightly secured. Ensure dots are aligned and perform a pull test.
- Verify that the door sensor by pressing the button on the side and confirm that the orange LED light illuminates.
- Verify the lighting sequence of the LEDs located towards the bottom of the device.
- If it is a refrigerated trailer, keep in mind that temperature conditions can fog up the camera lens, which will affect the quality of the photos.
- If these steps do not restore the functionality of the device, please let us know at support@fleetpulse.com immediately and we will continue with the next steps.
LED Indicator Guide
LED # |
Status |
1 |
Red: Main System Off Blue: Initialization of the main system Green: Active Main System |
2 |
Red: SIM hardware issue Blue: Mobile Phone Tower Registry Green: Connected Cell Phone |
3 |
Red: Load Measurement Slope Blue: Load Measurement Processing Green: Load Measurement Load |
4 |
Red: GPS Problem Blue: GPS Lock (Location Acquisition) Green: Fixed GPS location (location set) |
5 |
Red: Low-power system initialization Blue: N/A Green: Successful low-power system |
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