Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • FAQs

How to Pair a FleetPulse CargoView

Learn how to efficiently pair your FleetPulseGO: Cargoview device for easy monitoring and tracking of your fleet.

Written by Randy French

Updated at June 15th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • FAQs
    Preventive Maintenance Care
  • Troubleshooting
    FleetPulse Pro Troubleshooting Platform Troubleshooting FleetPulse Base/Base+ Troubleshooting FleetPulse Solar Troubleshooting FleetPulse Track Troubleshooting FleetPulse CargoView Troubleshooting
  • Installation
    FleetPulse Pro FleetPulse CargoView FleetPulse Solar FleetPulse Track
  • Warranty
  • Dealers
+ More

Table of Contents

STEP 1: Pair the Trailer (VIN) to the CargoView STEP 2: Verify Expected Sensors Reporting (Location, Camera, Door) IMPORTANT NOTE

Prerequisite: To perform this function, you must be assigned as an Installer for the customer account. 

IMPORTANT: The CargoView must be commissioned on the Xirgo Service app and be charged or powered on before it can report updates to FleetPulse.

STEP 1: Pair the Trailer (VIN) to the CargoView

 
  1. Log into the FleetPulse mobile app

 

  1.  Select CargoView 

 

  1. Review Installation Tips & Proceed 
A screenshot of a phone

Description automatically generated
  1. Scan / Enter Trailer VIN & Proceed
A screenshot of a mobile application

Description automatically generated
  1. Scan / Enter the device Serial # & Proceed  
A screen shot of a barcode

Description automatically generated
  1. After successfully pairing, push the wake button to activate the device 
A screenshot of a phone

Description automatically generated

 

 STEP 2: Verify Expected Sensors Reporting (Location, Camera, Door)

  1. Select the three vertical bars in the top left corner of the app to open the menu and select “My Fleet” 

 

  1. Use the search bar to locate the trailer by VIN or Trailer ID 

 

  1. Select the Trailer, scroll down, and select Installation Confirmation 

 

 

IMPORTANT: Location, Doors, and Cargo Camera must have a green dot indicating the sensor has reported stable data.  

 

If any of these sensors has a red dot or NO dot, review the connections, verify the device has power, test the door sensor for power, and open and close the trailer door to test image capture.  

IMPORTANT NOTE 

  1. The Installation Completion e-mail is sent after all expected sensors have reported stable readings (indicated by a green dot on the Installation Confirmation).
  2. Before the device can transmit updates to the platform: 
    1. It must establish a GPS fix and connect to a cellular network. 
    2. Signal lock is highly dependent on the device’s location and the strength of GPS and cellular signals in the area. 
    3. Verify that cables in CON 1 and CON 2 are secured by conducting a pull test. 
    4. You may open and close the trailer door to force image capture and updates on the platform.  
  3. Contact support@fleetpulse.com if you have further questions.  
 

 

fleetpulsego cargoview pairing guide pairing guide sensor installation validation reporting installer confirmation confirmation completion

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to Pair a FleetPulseGO: Track

Be in the know.

Opt in to receive important FleetPulse product announcements and industry insights.



Learn More

  • News
  • Blog & Podcasts
  • Industry Events
  • Request 1:1 Demo
  • Careers
  • Engage on LinkedIn

FleetPulse Customers

  • Platform Login
  • Uptime Tracker
  • Support
FleetPulse Footer Grid

© 2025 Trailer Telematics, Inc. All Rights Reserved. 222 N LaSalle St., Ste. 910, Chicago, IL 60601

  • Privacy Policy
  • Terms of Use
Expand