Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Austin

Austin Kinney

austin@fleetpulse.com

0

Article
Last Month

Austin articles

All Categories
  • All Categories
  • FAQs
  • Troubleshooting
  • Installation
  • Warranty
  • Dealers

How do I create new alerts?

Published June 2nd, 2025 by Austin Kinney

Click on the Alerts icon on the left side navigation bar. You will be directed to the Alerts Management page, from there you can select any of the Alert types (brakes, tethered status, etc.) and set up individual parameters for each alert. Each new alert will default to sending the person who created the alert an email, but additional emails can be

1056 Views 1 min

FleetPulse Base Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

1 min

PDI Checklist

Published June 2nd, 2025 by Austin Kinney

            FleetPulse Pre-Delivery Inspection (PDI) Checklist Purpose: To ensure all FleetPulse products are properly installed, functioning, and ready for use as new equipment is integrated into your fleet operations.   *Support: See the product associated PDI guide to confirm points of inspection.     1.  Customer, Vehicle & Product Informati

1144 Views 1 min

Grote Guardian

Published June 2nd, 2025 by Austin Kinney

   

1028 Views 1 min

FleetPulse Pro Telematics Connector Cable

Published June 2nd, 2025 by Austin Kinney

   

1074 Views 1 min

How to Check Voltage on FleetPulse Pro System

Published June 2nd, 2025 by Austin Kinney

   

1012 Views 1 min

Thermo King Alarm Reference

Published July 30th, 2025 by Austin Kinney

   

980 Views 1 min

FleetPulse PRO Solar Panel Dry Van Trailer Aftermarket Install

Published June 2nd, 2025 by Austin Kinney

   

968 Views 1 min

FleetPulse CargoView PDI Guide

Published June 2nd, 2025 by Austin Kinney

   

1090 Views 1 min

FleetPulse PRO Solar Panel Reefer Trailer Aftermarket Install

Published June 2nd, 2025 by Austin Kinney

   

898 Views 1 min

FleetPulse Base+ Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

931 Views 1 min

Hendrickson TireMaax Maintenance Manual

Published June 2nd, 2025 by Austin Kinney

   

1066 Views 1 min

FleetPulse Pro Flatbed Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

958 Views 1 min

Wabco iABS Maintenance Manual

Published June 2nd, 2025 by Austin Kinney

   

1165 Views 1 min

P.S.I. ATIS Manual

Published June 2nd, 2025 by Austin Kinney

   

1173 Views 1 min

How do I edit existing alerts?

Published June 2nd, 2025 by Austin Kinney

Click on the Alerts icon on the left side navigation bar. You will be directed to the Alerts Management page, if you’ve created alert(s) you will see each alert in the list in the left hand column. Select the desired alert by hovering over it and clicking the alert. You can make edits and save the changes to each parameter. Click save when edits are

1049 Views 1 min

FleetPulse Solar Installation & Pairing

Published June 2nd, 2025 by Austin Kinney

   

966 Views 1 min

Wabco iABS Installation Manual

Published June 2nd, 2025 by Austin Kinney

   

1230 Views 1 min

How often does FleetPulse send data?

Published May 21st, 2025 by Austin Kinney

Reporting frequency depends on the type of FleetPulse Product.  FleetPulsePRO: when the trailer is tethered, the system reports location and full trailer diagnostics every 5-minutes. When the trailer is untethered, the system reports GPS location and battery voltage every 24-hours. Event based reporting occurs in the following scenarios: trailer ABS

1423 Views 1 min

What do the lights on the FleetPulse telematics device mean?

Published June 2nd, 2025 by Austin Kinney

  It depends on product type. FleetPulsePRO (and Base, Base+ legacy product): Red light is on when the trailer is tethered and receiving power from the 7-way (red light blinks if gateway internal battery is charging). Amber light is on when the trailer is tethered and a GPS fix is acquired (amber light blinks if the device is acquiring a signal). Gr

2107 Views 1 min

Can any of FleetPulse's cables/harnesses/wires be spliced during repair?

Published June 2nd, 2025 by Austin Kinney

Manufacturer warranty will be denied upon any alteration to designed and installed parts. It is not recommended to splice wiring, rather order the new part. Also, depending on product type, some wiring carries sensor data and will not transmit correctly if spliced. Please email support@fleetpulse.com for all hardware and platform issues.

1167 Views 1 min

What do I do about damage to the FleetPulse device on my trailer?

Published June 2nd, 2025 by Austin Kinney

Please email support@fleetpulse.com for all hardware and platform issues. FleetPulse Support will assist customers in replacing the damaged part and ensuring the product is functioning correctly.

1179 Views 1 min

Carrier Alarm Reference

Published July 30th, 2025 by Austin Kinney

  All alarms should be reported on a daily basis. Also, all alarms should be recorded prior to being cleared. Alarms higher than 255 are APX only; Alarms 255 and lower are used by both Advance and APX Control Systems, although some Alarms will be specific to a particular controller or model. Alarms marked with an asterisk (*) are for Advance units o

6458 Views 5 min

FleetPulse Pro Van Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

1088 Views 1 min

FleetPulse Pro Gen1 & Gen2 Maintenance Diagram

Published June 2nd, 2025 by Austin Kinney

   

953 Views 1 min

FleetPulse Solar Cargo Sensor Product Manual

Published June 2nd, 2025 by Austin Kinney

  FleetPulseGO Solar & Cargo Sensor   Manual   FleetPulse Solar   Cargo Sensor 1. Gateway Hardware Specifications    Cellular Technology Options   LTE   4G LTE bands: 2,4,5,13, and 17   GSM   3G UMTS Bands 850/1900 MHz   GPS Specification   Receiver 50 Channels   72 Channels   Receiver Tracking Sensitivity   -167 dBm   Accuracy   +/- 2.0 m CEP (

1071 Views 2 min

FleetPulseGO Track Installation Guide

Published June 2nd, 2025 by Austin Kinney

   

1271 Views 1 min

FleetPulse Pro PDI Guide

Published June 2nd, 2025 by Austin Kinney

   

1060 Views 1 min

What is Yard Check?

Published June 2nd, 2025 by Austin Kinney

YardCheck replaces or augments your walk through the yard by showing a digital map of each of your yards, the trailers in them, their dwell time, and loaded / unloaded status. Please see the 1 min video below to get a sense of the capabilities of Yard Check. If you have any feedback for us please send it to product@fleetpulse.com                   

1872 Views 1 min
Load More

Be in the know.

Opt in to receive important FleetPulse product announcements and industry insights.



Learn More

  • News
  • Blog & Podcasts
  • Industry Events
  • Request 1:1 Demo
  • Careers
  • Engage on LinkedIn

FleetPulse Customers

  • Platform Login
  • Uptime Tracker
  • Support
FleetPulse Footer Grid

© 2025 Trailer Telematics, Inc. All Rights Reserved. 222 N LaSalle St., Ste. 910, Chicago, IL 60601

  • Privacy Policy
  • Terms of Use
Expand