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Austin

Austin Kinney

austin@fleetpulse.com

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PDI Checklist

Published June 2nd, 2025 by Austin Kinney

            FleetPulse Pre-Delivery Inspection (PDI) Checklist Purpose: To ensure all FleetPulse products are properly installed, functioning, and ready for use as new equipment is integrated into your fleet operations.   *Support: See the product associated PDI guide to confirm points of inspection.     1.  Customer, Vehicle & Product Informati

708 Views 1 min

FleetPulse PRO Solar Panel Dry Van Trailer Aftermarket Install

Published June 2nd, 2025 by Austin Kinney

   

618 Views 1 min

What do the lights on the FleetPulse telematics device mean?

Published June 2nd, 2025 by Austin Kinney

  It depends on product type. FleetPulsePRO (and Base, Base+ legacy product): Red light is on when the trailer is tethered and receiving power from the 7-way (red light blinks if gateway internal battery is charging). Amber light is on when the trailer is tethered and a GPS fix is acquired (amber light blinks if the device is acquiring a signal). Gr

1165 Views 1 min

How to Check Voltage on FleetPulse Pro System

Published June 2nd, 2025 by Austin Kinney

   

669 Views 1 min

Hendrickson TireMaax Maintenance Manual

Published June 2nd, 2025 by Austin Kinney

   

663 Views 1 min

FleetPulse Solar Installation & Pairing

Published June 2nd, 2025 by Austin Kinney

   

605 Views 1 min

FleetPulse Pro Telematics Connector Cable

Published June 2nd, 2025 by Austin Kinney

   

697 Views 1 min

Carrier Alarm Reference

Published July 30th, 2025 by Austin Kinney

  All alarms should be reported on a daily basis. Also, all alarms should be recorded prior to being cleared. Alarms higher than 255 are APX only; Alarms 255 and lower are used by both Advance and APX Control Systems, although some Alarms will be specific to a particular controller or model. Alarms marked with an asterisk (*) are for Advance units o

2669 Views 5 min

Wabco iABS Installation Manual

Published June 2nd, 2025 by Austin Kinney

   

793 Views 1 min

FleetPulse Base+ Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

577 Views 1 min

FleetPulseGO Solar Cargo Sensor Product Manual

Published June 2nd, 2025 by Austin Kinney

        FleetPulseGO Solar Cargo Sensor Manual             1. Table of Contents   1. Table of Contents .......................................................................................................................... 2 2. Introduction ...........................................................................................................

711 Views 3 min

FleetPulse Pro Reporting Troubleshooting Guide

Published June 2nd, 2025 by Austin Kinney

   

693 Views 1 min

FleetPulse Base Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

1 min

What is Yard Check?

Published June 2nd, 2025 by Austin Kinney

YardCheck is a simple way to see a list of all your Trailer Yards plotted on a map, and drill in to see details including the number of trailers, loaded  vs. unloaded status, and dwell time for each trailer. Please see the 1 min video below to get a sense of the capabilities of Yard Check. If you have any feedback for us please send it to product@fl

1151 Views 1 min

P.S.I. ATIS Manual

Published June 2nd, 2025 by Austin Kinney

   

741 Views 1 min

FleetPulsePRO Gateway Replacement and Data Check Guide

Published June 2nd, 2025 by Austin Kinney

   

636 Views 1 min

FleetPulse Pro Van Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

708 Views 1 min

FleetPulse Pro PDI Guide

Published June 2nd, 2025 by Austin Kinney

   

680 Views 1 min

FleetPulseGO Track Installation Guide

Published June 2nd, 2025 by Austin Kinney

   

740 Views 1 min

FleetPulse CargoView PDI Guide

Published June 2nd, 2025 by Austin Kinney

   

687 Views 1 min

How do I reset my password?

Published June 2nd, 2025 by Austin Kinney

To change your password please select the “Forgot Password” button on the login screen. Enter your email and you will receive an email containing a verification code. You can use this verification code to reset your password in the browser.

680 Views 1 min

Grote Guardian

Published June 2nd, 2025 by Austin Kinney

   

667 Views 1 min

FleetPulse PRO Solar Panel Reefer Trailer Aftermarket Install

Published June 2nd, 2025 by Austin Kinney

   

582 Views 1 min

FleetPulse Pro Gen1 & Gen2 Maintenance Diagram

Published June 2nd, 2025 by Austin Kinney

   

600 Views 1 min

FleetPulse Pro Flatbed Trailer Parts Diagram

Published June 2nd, 2025 by Austin Kinney

   

634 Views 1 min

Wabco iABS Maintenance Manual

Published June 2nd, 2025 by Austin Kinney

   

721 Views 1 min

How do I create new alerts?

Published June 2nd, 2025 by Austin Kinney

Click on the Alerts icon on the left side navigation bar. You will be directed to the Alerts Management page, from there you can select any of the Alert types (brakes, tethered status, etc.) and set up individual parameters for each alert. Each new alert will default to sending the person who created the alert an email, but additional emails can be

683 Views 1 min

Can any of FleetPulse's cables/harnesses/wires be spliced during repair?

Published June 2nd, 2025 by Austin Kinney

Manufacturer warranty will be denied upon any alteration to designed and installed parts. It is not recommended to splice wiring, rather order the new part. Also, depending on product type, some wiring carries sensor data and will not transmit correctly if spliced. Please email support@fleetpulse.com for all hardware and platform issues.

722 Views 1 min

How often does FleetPulse send data?

Published May 21st, 2025 by Austin Kinney

Reporting frequency depends on the type of FleetPulse Product.  FleetPulsePRO: when the trailer is tethered, the system reports location and full trailer diagnostics every 5-minutes. When the trailer is untethered, the system reports GPS location and battery voltage every 24-hours. Event based reporting occurs in the following scenarios: trailer ABS

914 Views 1 min

Thermo King Alarm Reference

Published July 30th, 2025 by Austin Kinney

   

643 Views 1 min

What do I do about damage to the FleetPulse device on my trailer?

Published June 2nd, 2025 by Austin Kinney

Please email support@fleetpulse.com for all hardware and platform issues. FleetPulse Support will assist customers in replacing the damaged part and ensuring the product is functioning correctly.

775 Views 1 min

How do I edit existing alerts?

Published June 2nd, 2025 by Austin Kinney

Click on the Alerts icon on the left side navigation bar. You will be directed to the Alerts Management page, if you’ve created alert(s) you will see each alert in the list in the left hand column. Select the desired alert by hovering over it and clicking the alert. You can make edits and save the changes to each parameter. Click save when edits are

644 Views 1 min
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